20 Sep
|
YOLOTEL
|
Bengaluru
Key Responsibilities
- Front Desk Operations: Supervise check-ins, check-outs, room assignments, and guest registrations.
- Team Leadership: Hire, train, schedule, and evaluate front desk agents, concierge, and bell staff.
- Guest Relations: Greet VIPs, anticipate guest needs, and resolve complaints or billing issues quickly.
- Department Coordination: Work closely with housekeeping and maintenance to ensure rooms are ready and requests are met.
- Revenue and Reporting: Oversee room inventory, monitor billing accuracy, and track occupancy reports. [1, 2, 3, 4, 5, 6]
Requirements and Skills
- Education: Bachelor’s degree in Hospitality Management or a related field preferred.
- Experience: Proven work history as a front office agent, supervisor, or assistant manager.
- Software Knowledge: Proficiency in Property Management Systems (PMS)
like Opera or automated booking software.
- Soft Skills: Strong communication, active problem-solving, and a customer-first attitude.
- Flexibility: Availability to work varying shifts, including weekends and holidays
Pay: ₹10,512.24 - ₹49,458.02 per month
Advantages
- Cell phone reimbursement
- Commuter assistance
- Food provided
- Leave encashment
- Paid sick time
- Provident Fund
Ability to commute/relocate
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Language
- Kannada (Required)
- English (Preferred)
- Hindi (Preferred)
Work Location: In person
📌 Hotel Manager (Bengaluru)
🏢 YOLOTEL
📍 Bengaluru