We are looking for an experienced OPD Manager to oversee and manage the day-to-day operations of the hospital’s Outpatient Department. The ideal candidate should have strong leadership, patient-handling, coordination, and administrative skills.
Key Responsibilities:
- Manage daily OPD operations and ensure smooth patient flow.
- Coordinate with doctors, nurses, front-office staff, and other departments.
- Monitor patient registration, appointments, billing, and waiting times.
- Ensure excellent patient service and address patient concerns professionally.
- Manage OPD staff schedules, attendance, and performance.
- Coordinate with consultants and hospital management for smooth operations.
- Monitor OPD processes and maintain required documentation and reports.
- Ensure compliance with hospital policies, SOPs, and quality standards.
- Identify operational issues and implement corrective measures.
- Prepare and submit regular OPD performance reports to management.
Requirements:
- Bachelor’s degree in Hospital Administration, Healthcare Management, or a related field.
- 2–5 years of experience in hospital OPD/front-office/operations management.
- Positive communication and interpersonal skills.
- Strong team management and coordination abilities.
- Knowledge of hospital processes, billing, appointments, and patient management.
- Ability to work in a fast-paced hospital environment.