Greetings from RAD Resources. The 4-Star Hotel is looking for the Guest realtion Executives (Female/Male) (Positions: 18) who is responsible for managing the front desk operations efficiently and ensuring excellent guest experiences.
Salary: 25,000/month
Experience: min 2-3yrs
Location: Hyderabad, Warangal
Facilities Provided: PF +Uniform + Food and Accommodation
Timings:
Morning shift: 6:00Am to 3:00Pm
Second shift: 2:00pm to 11:00pm
Contact: (phone hidden) / (phone hidden)
Responsibilities:
- Handle guest check-in, check-out and reservation procedures
- Address guest queries, complaints and provide information on hotel services
- Manage direct bookings, group bookings, and billing
- Coordinate with housekeeping, F&B; and other departments
- Maintain front desk records,
MIS reports and follow company SOPs
- Ensure excellent guest service and uphold hotel standards
Skills Required:
- Education: 12th (or) Diploma in Hotel Management/ Hospitality industry (or) Relevant Experience.
- Communication: - Excellent verbal and written English + Hindi. Additional languages are an advantage
- Personality: Pleasing personality, well-groomed and presentable
- Skills: PMS software knowledge, computer proficiency, positive attitude
Note: Immediate joiners are preferred
Contact:
Durga Birla and Team
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Email:
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📌 Guest Relation Associate-4 Star Hotels -Hyderabad- Warangal-Bangalore
🏢 RAD Resources
📍 Hyderabad