Job Summary The Front Office Receptionist is the first point of contact for patients and visitors. This role involves managing front desk operations, handling patient appointments, maintaining records, and ensuring a smooth administrative workflow in the rehabilitation center.

Key Responsibilities

- Greet and assist patients, bystanders, and visitors in a professional and friendly manner
- Handle patient registration and maintain accurate records/files
- Schedule, reschedule, and manage patient appointments
- Answer phone calls, emails, and inquiries promptly
- Coordinate with therapists and departments for patient flow
- Manage billing support and basic cash handling
- Handle incoming and outgoing documents, reports, and communications
- Support administrative and HR-related tasks when required

Required Qualifications

- Minimum:



Plus Two / Diploma / Degree in related field
- Basic computer knowledge (MS Office, email handling)
- Prior experience in reception/front office is an added advantage

Skills & Competencies
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Qualified appearance and attitude
- Ability to handle patient queries with empathy and patience
- Time management and attention to detail
- Basic knowledge of healthcare/reception processes is a plus

Benefits

- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person

📌 Front Office Receptionist (Malappuram)
🏢 NISARI REHAB THERAPIES
📍 Malappuram