Key Responsibilities

- Front Desk Operations: Supervise check-ins, check-outs, room assignments, and guest registrations.

- Team Leadership: Hire, train, schedule, and evaluate front desk agents, concierge, and bell staff.

- Guest Relations: Greet VIPs, anticipate guest needs, and resolve complaints or billing issues quickly.

- Department Coordination: Work closely with housekeeping and maintenance to ensure rooms are ready and requests are met.

- Revenue and Reporting: Oversee room inventory, monitor billing accuracy, and track occupancy reports. [1, 2, 3, 4, 5, 6]

Requirements and Skills

- Education: Bachelor’s degree in Hospitality Management or a related field preferred.

- Experience: Proven work history as a front office agent, supervisor, or assistant manager.

- Software Knowledge: Proficiency in Property Management Systems (PMS) like Opera or automated booking software.

- Soft Skills: Strong communication,



active problem-solving, and a customer-first attitude.

- Flexibility: Availability to work varying shifts, including weekends and holidays

Pay: ₹10,657.43 - ₹40,178.31 per month

Benefits

- Cell phone reimbursement

- Commuter assistance

- Adaptable schedule

- Food provided

- Health insurance

- Internet reimbursement

- Paid sick time

- Provident Fund

- Work from home

Ability to commute/relocate

- Bangalore City, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Education

- Secondary(10th Pass) (Preferred)

Experience

- front office: 2 years (Preferred)

Language

- English (Preferred)

- Hindi (Preferred)

- Kannada (Required)

Work Location: In person

📌 Front Office Manager (Bengaluru)
🏢 YOLOTEL
📍 Bengaluru