Capital O 10111 Hotel Roopa International is looking for an experienced, customer-focused Front Office Manager to lead reception operations and ensure a top-tier guest experience.

Key Responsibilities

- Supervise daily front desk operations, including guest check-ins, check-outs, reservations, and billing.
- Train, schedule, and lead the front office team to deliver prompt, polite, and skilled service.
- Manage guest feedback, promptly resolve issues or complaints, and focus on improving guest satisfaction ratings.
- Coordinate closely with housekeeping and maintenance teams to ensure room availability, cleanliness, and swift turnarounds.
- Monitor front desk cash flows, daily reports, and online channel reservations

Requirements
- Prior experience as a Front Office Manager, Assistant Front Desk Manager,



or Front Office Supervisor in a 3-star or similar hotel.
- Strong knowledge of hotel property management software (PMS) and OTA extranets.
- Excellent verbal and written communication skills with strong problem-solving abilities.
- Professional appearance, customer-first mindset, and the capability to handle shift duties.
- Degree or diploma in Hotel Management / Hospitality preferred.

How to Apply: Send your updated CV to the management via email or visit Hotel Roopa International directly. Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Office Manager (Amritsar)
🏢 Hotel Rupa international
📍 Amritsar