Job Summary The Front Office Executive is responsible for managing the hospital reception and providing a welcoming, professional, and productive experience to patients and visitors. The role involves patient registration, appointment coordination, handling enquiries, maintaining records, and coordinating with various hospital departments.

Key Responsibilities

- Welcome and assist patients, attendants, and visitors at the hospital reception.

- Handle patient registration and create/update patient records in the hospital information system.

- Schedule, confirm, and reschedule doctor appointments.

- Guide patients to OPD, IPD, diagnostic, pharmacy, billing, and other departments.

- Handle telephone calls and provide accurate information regarding hospital services, doctors, timings, and procedures.

- Manage walk-in enquiries and provide appropriate assistance.

- Coordinate with doctors, nursing staff, billing, laboratory, radiology, pharmacy, and other departments.

- Assist patients during admission and discharge processes when required.

- Verify patient documents and maintain accurate records.

- Provide information about hospital packages, services, procedures, and payment processes as authorized.

- Handle patient and attendant queries politely and escalate complaints to the concerned department or supervisor.





- Maintain confidentiality of patient information and hospital records.

- Maintain a clean, organized, and professional reception area.

- Prepare daily reports related to registration, appointments, enquiries, and other front-office activities.

- Follow hospital policies, procedures, and service standards.

- Support emergency and priority patients by coordinating promptly with the concerned departments.

- HR Team - Dheeraj Goswami

Pay: From ₹18,000.00 per month

Ability to commute/relocate

- Noida, Uttar Pradesh 201301: Reliably commute or planning to relocate before starting work (Required)

Application Question(s)

- What Is Your Current Salary

- What is Your Expected Salary

- What is Your Current Location

- How Many Year Of Experience Do You Have
- In Which Organization You are Currently Working

- How Many Days Notice Will You Have To Give

Education

- Bachelor's (Required)

Experience

- Front Office : 2 years (Required)

- Opd Billing : 1 year (Required)

- Hospital: 1 year (Required)

Language

- English (Required)

Location

- Noida, Uttar Pradesh 201301 (Preferred)

Shift availability

- Day Shift (Required)

- Night Shift (Required)

- Overnight Shift (Required)

Work Location: In person

📌 Front Office Executive (Receptionist) (Noida)
🏢 Srs hospital
📍 Noida