We are looking to hire an experienced "Field Marketing & Sales Executive" who can represent our UCaaS and CPaaS software platform in the market, meet potential customers, demonstrate the platform, understand customer requirements, and convert qualified opportunities into business.

The ideal candidate should have previous experience in Telecom, SaaS, UCaaS, CPaaS, Cloud Communications, Contact Center, VoIP, or Business Communication Software.

Position

Designation: Field Marketing & Sales Executive UCaaS & CPaaS

Department: Sales & Business Development

Industry: Telecom / SaaS / Cloud Communications

Work Type: Field Sales + Product Demonstration + Business Development

Work Location:Jogeshwari West, Mumbai, Maharashtra

Job Type: Full-Time / Office + Field Work

Key Responsibilities The person will be responsible for:

- Visiting potential business customers across Mumbai and nearby business areas.
- Generating new B2B sales opportunities for our UCaaS and CPaaS platform.
- Identifying companies that require cloud telephony, contact center, messaging, business calling, or communication software.
- Meeting decision-makers such as Founders, CEOs, CTOs, IT Heads, Operations Heads, Contact Center Managers, and Procurement teams.
- Giving professional "live demonstrations of our software platform".
- Explaining features, technical capabilities, use cases, and commercial perks.
- Understanding customer requirements and recommending suitable solutions.
- Generating leads through field visits, networking, events, references, and direct outreach.
- Managing the complete sales cycle from first meeting to product demonstration, proposal, follow-up, negotiation, and closure.
- Coordinating with the technical and product teams for customer-specific requirements.
- Maintaining proper records of leads, meetings, demonstrations, follow-ups, and opportunities.
- Collecting market feedback and competitor information.




- Representing the company at telecom, SaaS, technology, and business events when required.

Product Knowledge Required The candidate should preferably be familiar with:
- UCaaS Unified Communications as a Service
- CPaaS – Communications Platform as a Service
- Cloud PBX
- Business Phone Systems
- VoIP and SIP
- Virtual Phone Numbers / DID Numbers
- IVR and Call Routing
- Call Queues and ACD
- Contact Center / CCaaS
- Predictive, Progressive, and Preview Dialers
- SMS and A2P Messaging
- WhatsApp Business Communication
- Voice APIs and Messaging APIs
- CRM Integrations
- Call Recording and Reporting
- AI-powered communication solutions

Candidate Requirements The ideal candidate should have:
- Previous experience in :Telecom, SaaS, UCaaS, CPaaS, VoIP, Contact Center, Cloud Telephony, or similar software products**.
- Experience in field sales or B2B business development.
- Strong communication and presentation skills.
- Confidence in giving software demonstrations to customers.
- Ability to understand both technical and commercial customer requirements.
- Experience dealing with business owners and senior management.
- Strong negotiation and relationship-building skills.
- Ability to independently generate leads and arrange customer meetings.
- Willingness to travel across Mumbai for customer meetings and demonstrations.
- Basic understanding of APIs, integrations, CRM, cloud communication, and SaaS platforms would be an advantage.

Preferred Experience





Preference will be given to candidates who have previously worked with:

Telecom operators, CPaaS providers, UCaaS companies, cloud telephony companies, contact center software companies, VoIP providers, SaaS companies, system integrators, or enterprise communication solution providers.

Target Customers The candidate may approach:

- BPOs and Call Centers
- Debt Collection Companies
- Banks and Financial Institutions
- Insurance Companies
- Healthcare and Hospitals
- Real Estate Companies
- E-commerce Businesses
- Logistics Companies
- Travel Companies
- Customer Support Operations
- Sales Organizations
- Enterprises with large calling or messaging requirements
- Telecom Operators and Service Providers

Main Performance Expectations

Performance will primarily be evaluated based on:
- Qualified leads generated
- Customer meetings arranged
- Product demonstrations completed
- Sales opportunities created
- Proposals submitted
- Follow-ups completed
- New customers acquired
- Monthly/quarterly revenue generated
- Quality of customer relationships and market feedback

Candidate Profile

We need someone who is not only a salesperson but can also act as a "product consultant in front of the customer"

The candidate should be comfortable visiting customer offices, understanding their existing communication setup, identifying business challenges, demonstrating our UCaaS/CPaaS platform, explaining the solution, and moving the opportunity toward commercial closure.

The role combines

Field Marketing + B2B Sales + Product Demo + Telecom Knowledge + SaaS Sales + Customer Relationship Management.**

Goal The primary goal of this position is to build our presence across Mumbai, generate qualified business opportunities, demonstrate our UCaaS and CPaaS platform, and convert those opportunities into long-term customers.

Base Location: Jogeshwari West, Mumbai, Maharashtra.

📌 Field Marketer (Mumbai)
🏢 Swadesh Mobile
📍 Mumbai