Job Title: Executive

Job Location: Chennai

Work Model: Mandatory Work from Office

Candidate Expectations

Total Experience and Relevant Experience- 10-15 Years

Operations Excellence, Process Reengineering, Governance, Individual contributor with program leadership responsibilities; may manage analysts / project resources based on portfolio size of KYC, GTO, Loans, Credit & Remittance operations

Education and Certification

Graduate degree in Commerce, Finance, Engineering, Business, Operations, or related discipline. MBA / PGDM / Post Graduate qualification preferred.

Certification: Lean Six Sigma Green Belt strongly preferred; Black Belt desirable. PMP, PRINCE2, Agile, ITIL, or Service Management certification will be an added advantage.

Detailed

10 to 15 years of experience in Banking Operations, Shared Services, Global Capability Centres, Consulting, Process Excellence, PMO, Service Management, or Transformation roles.

Experience in operating model improvement, process reengineering,



governance management, service delivery transformation, or productivity programs.

Solid exposure to banking operations such as KYC, Trade Finance, Loans, Payments, Middle Office, Client Operations, Credit Operations, or other back-office / middle-office domains will be preferred.

Experience in preparing senior management presentations, dashboards, governance packs, project updates, and benefit realization reports.

Proven ability to work with cross-functional stakeholders across Operations, Risk, Technology, Finance, Quality, and senior leadership.

KEY SKILLS: Operations Excellence, Process Reengineering, Governance, Individual contributor with program leadership responsibilities; may manage analysts / project resources based on portfolio size of KYC, GTO, Loans, Credit & Remittance operations

📌 Executive-Change the Bank - GO/JC/4470/2026 (Chennai)
🏢 Golden Opportunities
📍 Chennai