KHALEEZ HOSPITALITY GROUPEVENT COORDINATOR –

Location: Khaleez Restaurant, Tirur, Malappuram

Department: Events & Banquet Operations

Reports To: Operations Manager / Restaurant Manager / Management

Work Location: Khaleez Restaurant & Khaleez Kitchen

1. JOB PURPOSE / SUMMARY

The Event Coordinator is responsible for planning, coordinating, and successfully executing events, functions, parties, corporate gatherings, celebrations, and banquet activities at Khaleez. The role requires close coordination with clients, management, F&B; Service, Kitchen, Housekeeping, Maintenance, Stores, Security, and other departments to ensure every event is delivered smoothly, professionally, and according to the agreed requirements.
1. CORE JOB RESPONSIBILITIESA. Event Planning & Coordination

- Handle event enquiries from initial enquiry until event completion.
- Understand client requirements, preferences, budget, menu, seating, décor, and other event needs.
- Prepare event proposals, quotations, packages, and schedules as instructed by management.
- Maintain an updated event calendar and booking records.
- Coordinate event confirmations, advance payments, guest counts, and final requirements.
- Conduct pre-event planning and briefing with concerned departments.

B. Client & Guest Management
- Communicate professionally with clients and understand their expectations.
- Follow up regularly with clients before the event.
- Coordinate menu selection, seating arrangements, special requests, décor, entertainment, and other requirements.
- Ensure all client commitments are communicated clearly to the relevant departments.
- Handle guest concerns during events and coordinate immediate solutions.
- Collect client feedback after the event.

C. Event Execution at Khaleez
- Supervise the complete event setup before guest arrival.
- Coordinate with Khaleez Restaurant & Khaleez Kitchen for food and service requirements.
- Coordinate with F&B; Service, Kitchen, Housekeeping, Maintenance, Security, and Stores.
- Ensure tables, chairs, buffet counters, service equipment, décor, lighting, and other arrangements are ready on time.
- Monitor food service, guest flow, service standards, and overall event operations.




- Ensure the event follows Khaleez quality and service standards.
- Resolve operational issues quickly and report major issues to management.

D. Banquet & Function Operations
- Coordinate birthday parties, wedding functions, corporate events, meetings, family functions, celebrations, and special occasions.
- Prepare event-wise checklists and ensure all requirements are completed.
- Coordinate setup and dismantling after events.
- Ensure proper handover of the venue after the event.
- Coordinate with the concerned HODs for manpower and operational requirements.

E. Sales & Event Business Development
- Generate and follow up on event enquiries.
- Convert enquiries into confirmed bookings through professional communication and follow-up.
- Promote Khaleez event packages and available facilities.
- Maintain an enquiry and booking database.
- Follow up with previous clients for repeat events.
- Identify opportunities to increase event revenue through additional services and packages.

F. Vendor & Supplier Coordination
- Coordinate with approved external vendors when required.
- Coordinate decorators, photographers, entertainers, equipment suppliers, and other event service providers.
- Ensure vendors follow agreed timings, quality standards, and venue requirements.
- Coordinate with Stores and management for event-related materials and purchases.

G. Documentation & Reporting
- Maintain daily and monthly event enquiry reports.
- Maintain confirmed booking and cancellation records.
- Prepare event-wise requirement sheets and checklists.
- Maintain client information and event history.
- Submit event status reports to management.
- Record client feedback and operational issues.
- Maintain proper documentation of event-related expenses and requirements.

1. QUALIFICATIONS

- Bachelor's degree / Diploma in Hotel Management, Hospitality, Business Administration, or a related field.




- 1–3 years of experience in event coordination, banquet operations, hospitality, restaurant, hotel, or catering industry preferred.
- Experience in restaurant or banquet event operations will be an advantage.
- Freshers with strong communication and organizational skills may also be considered.

1. TECHNICAL COMPETENCIES

- Event planning and coordination
- Banquet and restaurant operations
- Client handling and follow-up
- Quotation and proposal preparation
- Basic cost and budget management
- Vendor coordination
- MS Excel / Google Sheets
- MS Office / Google Workspace
- Event documentation and reporting
- Basic sales and business development skills

1. BEHAVIOURAL COMPETENCIES

- Excellent communication and interpersonal skills
- Strong customer-service orientation
- Professional and well-groomed appearance
- Strong organizational and multitasking ability
- Teamwork and leadership
- Problem-solving ability
- Attention to detail
- Time management
- Ability to work under pressure
- Positive and qualified attitude
- Flexible to work during weekends, holidays, and event timings when required

1. KEY PERFORMANCE AREAS (KPIs)

- Event enquiry follow-up and conversion
- Number of confirmed events
- Successful execution of events
- Client satisfaction and feedback
- Event revenue generation
- Repeat bookings
- Timely completion of event arrangements
- Coordination between departments
- Cost control and reduction of operational errors
- Compliance with Khaleez service and quality standards

1. REPORTING STRUCTURE

Reports To: Operations Manager / Restaurant Manager / Management

Coordinates With:

- F&B; Service Department
- Kitchen Department
- Khaleez Kitchen
- Housekeeping
- Stores
- Maintenance
- Security
- Finance
- HR & Administration
- External Event Vendors

1. KEY EXPECTATION

The Event Coordinator must take complete ownership of each assigned event, from enquiry → planning → confirmation → preparation → event execution → client feedback, ensuring a professional Khaleez experience for every client and guest. Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement
- Food provided

Work Location: In person

📌 Event Co-ordinator (Kozhikode)
🏢 Khaleez Restaurant, Tirur
📍 Kozhikode