Job Title: Customer Advisor (International Voice Proces)

Contact To: (phone hidden) (Akshay- HR)

Location: BTM Layout, Divyashree Towers and manyata Tech park Bangalore

Salary: Up to 6.5 LPA!!!!! (for candidates with 1+ year of relevant experience)

Shift: US Shift (Night Shift) Uk (early morning)

Work Days: 5 Days a Week (2 Days Weekly Off)

Role & responsibilities:

- Handle inbound calls to assist international customers.
- Resolve product, service, or billing inquiries with accuracy and professionalism.
- Maintain detailed call logs and update customer records in CRM systems.
- Achieve daily and monthly performance targets (quality, productivity, customer satisfaction).
- Escalate complex issues appropriately while ensuring first-call resolution whenever possible.
- Adhere to process compliance and communication guidelines.

- Required Skills:
- Excellent verbal communication skills in English.
- Prior experience (minimum 1 year)



in international voice process (preferably US clients).
- Ability to handle customer queries effectively and professionally.
- Strong interpersonal skills and a customer-centric attitude.
- Basic computer knowledge and typing skills.
- Willingness to work in night shifts (US shift).

Eligibility Criteria:

- Minimum 1 year of experience in an international voice process is mandatory.
- Fluent in English (verbal communication).
- Ready to work in US time zone.

Perks & Benefits:

- Competitive salary up to 6.5 LPA.
- 5-day work week with 2 days off.
- Growth opportunities and performance-based incentives.
- Work with a rapid-growing and supportive team environment.

Contact To: (phone hidden)(Akshay- HR) Email: [email protected]

Job Location:

Divyashree Towers, BTM Layout and Manyata Tech Park Bangalore

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