Company: Zyrax Fitness

Location: Agra, Uttar Pradesh

Job Type: Full-Time

Experience: Freshers & Experienced Candidates

About the Role

Zyrax Fitness is looking for a Customer Support Executive to handle customer queries, resolve concerns, and ensure a smooth customer experience across WhatsApp, phone, and email.

Key Responsibilities

- Handle customer queries through WhatsApp, calls, and email.
- Resolve customer concerns related to classes, trainers, schedules, payments, and services.
- Coordinate with Sales, Operations, and Trainers for issue resolution.
- Follow up with customers and ensure timely resolution.
- Maintain records of customer interactions and complaints.
- Handle support requests and escalate complex issues when required.
- Collect customer feedback and ensure a positive customer experience.

Requirements




- Candidates with fluent English communication and strong customer-handling skills.
- Graduate/Postgraduate in any discipline.
- Freshers and experienced candidates can apply.
- Strong customer-handling and problem-solving skills.
- Basic knowledge of MS Excel/Google Sheets and email.
- Ability to multitask and work in a rapid-paced environment.

What We Offer
- Full-time opportunity with a growing fitness & wellness company.
- Competitive salary and performance-based incentives.
- Learning and career growth opportunities.

To Apply: Send your updated CV to [email protected] Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Customer Support Executive (Agra)
🏢 Zyrax Fitness
📍 Agra