Customer support executive (Siliguri)

Customer support executive (Siliguri)

20 Sep
|
UDAAN Hotels u0026 Resorts
|
Siliguri

20 Sep

UDAAN Hotels u0026 Resorts

Siliguri

Role:

THE SUPPORT EXECUTIVE WILL PERFORM THE ACTIVIES TO PROVIDE QUALITY CUSTOMER SERVICE.

Responsibilities/Activities:

- COMMUNICATE WITH THE TRAVEL AGENT TO RESOLVE COMPLAINT OR QUERY ABOUT HIS PURCHASED TICKES BY MAKING OR RECEIVING A CALL

- E-MAIL COMMUNICATION WITH THE TRAVEL AGENT TO SOLVE THEIR QUERIES.

- COORDINATE WITH INTERNAL TEAM FOR VARIOUS QUERY RESOLUTION.

- AIRLINES WEBSITES & E-MAIL NAVIGATION FOR VARIOUS ASPECTS.

- COMMUNICATE WITH AIRLINES SUPPORT TEAM FOR VARIOUS ACTIVITY IN THE PNR.

- PROPER HANDOVER OF THE ASSIGNED TASK IN CASE OF REQUIREMENT.

- PERFORMS OTHER DUTIES AS ASSIGNED.

Pay: ₹10,792.00 - ₹15,000.00 per month

Perks

- Food provided

- Provident Fund

Work Location: In person

📌 Customer support executive (Siliguri)
🏢 UDAAN Hotels u0026 Resorts
📍 Siliguri

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