We're Hiring: Assistant Manager – Customer Support Operations
n? Location: Egmore, Chennai
n? Experience: 5+ Years
n? Job Type: Full-Time
nWe're looking for an experienced and customer-focused Assistant Manager – Customer Support Operations to lead day-to-day support operations, manage customer escalations, mentor teams, and drive service excellence.
nKey Skills:
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- Customer Support Operations
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- Team Management & Coaching
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- Customer Escalation Handling
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- SLA Management
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- CRM & MS Excel
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- Process Improvement
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- Stakeholder Management
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- Operational Reporting
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nWhat We're Looking For:
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- 5+ years in Customer Support/Service Operations
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- Minimum 2 years in Team Lead, Senior Executive, or Assistant Manager role
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- Solid communication, leadership, and analytical skills
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- Experience managing customer service metrics and operational excellence
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nIf you're passionate about delivering exceptional customer experiences and leading high-performing teams, we'd love to hear from you!
n? How to Apply: Send your updated resume to
[email protected]
n#Hiring #AssistantManager #CustomerSupport #CustomerService #Operations #ChennaiJobs #TeamManagement #CustomerExperience #JobOpening
📌 Customer Support Operations Manager (Tamil Nadu)
🏢 LogFix SCM Solutions
📍 Tamil Nadu