- Handle inbound and outbound customer calls.

- Respond to customer inquiries.

- Schedule, confirm, and reschedule appointments.

- Follow up with existing and prospective clients.

- Resolve customer complaints professionally and escalate issues when needed.

- Maintain accurate customer records in CRM software.

- Coordinate with nutritionists, therapists, and clinic staff.

- Inform customers about ongoing offers and membership renewals.

- Ensure high levels of customer satisfaction and retention.

- Excellent verbal and written communication.

- Positive customer service and interpersonal skills.

- Ability to handle customer concerns calmly and professionally.

- Basic computer knowledge (MS Office, CRM software).

- Time management and multitasking abilities.

- Friday ,Saturday and Sunday are mandatory working days & You will be entitled to one weekly off between Monday and Thursday.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Support Executive (Nungambakkam)
🏢 Minus clinic
📍 Nungambakkam