- Handle outbound & incoming calls, WhatsApp enquiries, and walk-in customer enquiries.

- Explain the clinic’s slimming, weight-management, and wellness programs clearly to clients.

- Understand customer requirements and provide appropriate information about available services.

- Schedule, confirm, and reschedule appointments.

- Follow up with prospective clients and existing customers through calls and messages.

- Maintain accurate customer details, appointments, follow-ups, and feedback in the clinic’s system.

- Coordinate with doctors, therapists, consultants, and other clinic staff regarding appointments and client requirements.

- Address customer concerns and complaints professionally and escalate medical or clinical concerns to the appropriate professional.

- Assist with package enquiries, renewals, payments,



and basic administrative coordination as required.

- Maintain a professional and welcoming workplace for clients.

- Meet assigned customer service and follow-up targets.

- Maintain confidentiality of client information and follow clinic policies and procedures.

- Saturday and Sunday are mandatory working days & You will be entitled to one weekly off between Monday and Friday.

Pay: ₹18,000.00 - ₹23,000.00 per month

Application Question(s)

- Immediate Joining

- Flexible to work on Weekends

- Flexible in Timings (10am to 8pm)

Experience

- total: 1 year (Required)

Language

- English (Required)

- Tamil (Required)

Work Location: In person

📌 Customer Support Executive (CSE) (Salem)
🏢 Minus clinic
📍 Salem