Customer Relationship Manager (CRM) A Customer Relationship Manager (CRM) is responsible for maintaining solid and long-term relationships with customers and managing their queries, follow-ups, and service requirements.

Key Responsibilities ? Call customers for regular follow-ups . ?‍? Maintain strong and professional relationships with existing customers . ? Understand customer requirements and suggest suitable products/services. ? Handle customer queries, concerns, and complaints effectively. ? Follow up on pending quotations and enquiries . ? Maintain and regularly update customer details, call records, follow-ups, and enquiry status in CRM/Excel. ? Coordinate between the customer and sales team to ensure smooth communication. ? Keep customers updated regarding order status, delivery, and installation . ⭐ Collect customer feedback and ensure customer satisfaction. ? Generate repeat business and referrals from existing customers.

📌 Customer Relationship Manager (Jaipur)
🏢 Fabrication Zone
📍 Jaipur