- Greet and assist customers visiting the showroom and provide a premium customer experience.
- Understand customer requirements, preferences, budget and space needs.
- Present and explain luxury furniture, designs, materials and finishes to customers.
- Coordinate with the Design Team as per client requirements and participate in client meetings.
- Handle customer follow-ups, queries and coordinate from enquiry to order.
- Maintain robust relationships with existing and potential customers.
- Coordinate with sales, design, production and delivery teams for smooth execution.
- Ensure the showroom is clean, organized and well-presented at all times.
- Manage furniture display, arrangement,
shifting and repositioning whenever required.
- Coordinate with housekeeping/support staff for showroom cleanliness and maintenance.
- Assist during client visits, showroom events and product displays.
- Handle customer concerns and ensure timely resolution.
- Perform other showroom and customer-related responsibilities as assigned by management.
Required Skills: Good communication, customer handling, presentation, coordination, follow-up skills, pleasant personality and an interest/experience in luxury furniture or interiors.