Job Overview

We are seeking a dynamic and detail-oriented Collections Agent to join our financial services team. In this vital role, you will be responsible for managing delinquent accounts, negotiating repayment plans, and ensuring compliance with industry regulations. Your proactive approach and excellent communication skills will help recover outstanding balances while maintaining positive client relationships.

This position offers an exciting opportunity to contribute to the revenue cycle management process, utilizing your expertise in medical billing, accounts receivable, and financial concepts to support our organization’s financial health.

Duties

- Contact clients via phone, email, and written correspondence to discuss overdue accounts and facilitate debt recovery
- Negotiate payment arrangements that align with client capabilities and company policies, ensuring compliance with consumer protection laws
- Analyze accounts using Excel data analysis techniques to identify trends and prioritize collection efforts
- Maintain accurate records of all client interactions, payment agreements, and account statuses within financial software systems
- Reconcile accounts receivable discrepancies through detailed account analysis and account reconciliation procedures
- Ensure adherence to industry-specific regulations such as financial regulatory compliance and debt collection laws during all client interactions
- Handle confidential information with integrity, respecting privacy standards and safeguarding sensitive data

Qualifications

- Proven experience in medical collections, accounts payable,



or accounts receivable management within a healthcare or financial setting
- Solid knowledge of medical terminology, CPT coding, medical billing processes, and revenue cycle management
- Excellent phone etiquette paired with effective telemarketing and client communication skills
- Proficiency in Microsoft Office applications, especially Excel for data analysis and account tracking; familiarity with accounting software is a plus
- Solid understanding of financial concepts such as debits & credits, account analysis, and industry-specific regulations governing debt collection practices
- Demonstrated negotiation skills with the ability to handle debt collection negotiations professionally and assertively
- Experience in handling consumer protection laws related to debt collection and financial compliance standards

Join us in a role that combines energetic engagement with meticulous attention to detail! Your expertise will directly impact our organization’s success by managing critical financial processes while fostering positive relationships with clients. We’re committed to supporting your growth through ongoing training in industry knowledge of financial regulations and compliance standards. If you’re passionate about making a difference in the financial health of our organization while advancing your career in collections and healthcare finance, we want to hear from you! Pay: ₹14,000.00 - ₹25,000.00 per month

Benefits

- बदला जा सकने वाला शेड्यूल
- बीमार होने पर ली गई छुट्टियों का पेमेंट

Work Location: In person

📌 Collections Agent (Agra)
🏢 Stark force
📍 Agra