20 Sep
|
Govindd Jaidhara
|
Navi Mumbai
20 Sep
Govindd Jaidhara
Navi Mumbai
Hiring: Closing Manager
Location: Navi Mumbai, Maharashtra
Salary: 50,000 60,000 per month
Employment Type: Full-Time
Experience: 3–6 years in Sales / Closing / Business Development
Department: Sales
About the Role
We are looking for a highly driven and experienced Closing Manager who can take qualified leads through the final stages of the sales process and consistently convert opportunities into revenue.
The ideal candidate should have strong sales closing ability, negotiation skills, communication skills, commercial understanding, and team-handling capabilities. The person must be comfortable speaking professionally and confidently in English, Hindi, and Marathi.
This is a target-driven role requiring someone who can take ownership of the complete closing process, identify customer requirements, overcome objections, negotiate effectively, and ensure successful conversions.
Key Responsibilities
Sales & Closing
- Handle qualified and high-intent leads and convert them into successful sales.
- Own the sales process from the final discussion/demo/site visit through negotiation and closure.
- Understand customer requirements, pain points, budget, and decision-making process.
- Build urgency and move prospects toward a buying decision without compromising customer experience.
- Conduct effective follow-ups through calls, WhatsApp, email, and meetings.
- Negotiate pricing, commercial terms, and other objections within company-approved guidelines.
- Identify decision-makers and influencers and ensure all relevant stakeholders are engaged.
- Maintain a healthy and accurate sales pipeline.
- Consistently achieve and exceed monthly and quarterly sales targets.
- Minimize lead leakage and ensure timely follow-up on every qualified opportunity.
Customer Handling & Negotiation
- Develop strong relationships with prospects and customers.
- Handle objections related to pricing, competition, timing, product/service value, and decision-making.
- Clearly communicate the value proposition and differentiate the company's offering from competitors.
- Understand customer buying signals and identify the right time to close.
- Maintain professionalism while dealing with difficult, hesitant, or demanding customers.
- Ensure a smooth handover to the operations/customer-success team after closure.
Pipeline & CRM Management
- Maintain accurate records of all prospects, conversations, follow-ups, and closures in the CRM.
- Keep the sales pipeline updated with correct stages, expected closure dates, deal values, and next actions.
- Prepare daily/weekly/monthly sales reports.
- Track conversion rates, follow-up performance, lost opportunities, and reasons for non-conversion.
- Ensure there are no unattended or ageing high-intent leads.
Team Coordination & Leadership
- Coordinate closely with lead-generation, pre-sales, marketing, operations, and management teams.
- Guide junior sales executives/closers on objection handling, negotiation, follow-ups, and closing techniques.
- Review team pipelines and help identify deals that require intervention.
- Conduct regular performance reviews and sales huddles when required.
- Share market feedback, customer objections, competitor information, and sales insights with management.
- Take ownership of team-level revenue targets if assigned.
Required Skills & Competencies
- Excellent spoken and written English
- Fluent Hindi
- Fluent Marathi
- Strong verbal communication and presentation skills
- Excellent negotiation and persuasion abilities
- Strong objection-handling skills
- Proven ability to close high-value or complex deals
- Strong follow-up discipline
- Excellent relationship-building skills
- Ability to understand customer psychology and buying behaviour
- Strong commercial and business understanding
- Target-oriented and highly accountable
- Ability to work under pressure and meet deadlines
- Strong problem-solving and decision-making skills
- Good numerical and analytical ability
- Professional phone etiquette
- Strong interpersonal skills
- Ability to work independently as well as lead/coordinate a team
- Good knowledge of CRM systems, MS Excel/Google Sheets, WhatsApp, email, and sales reporting tools
What We Are Looking For The ideal candidate should:
- Have a proven track record of achieving sales targets.
- Be a confident closer rather than someone focused only on lead generation.
- Be comfortable making frequent follow-up calls and handling negotiations.
- Know how to identify genuine prospects versus low-intent leads.
- Be persistent without being aggressive or unprofessional.
- Have strong ownership of numbers and revenue.
- Be comfortable discussing pricing and commercial terms with customers.
- Have excellent listening skills and the ability to understand the real reason behind a customer's hesitation.
- Be able to handle multiple deals simultaneously without losing track of follow-ups.
- Have a strong sense of urgency and accountability.
- Be willing to work in a fast-paced, target-driven workplace.
- Maintain accurate CRM and sales records.
- Demonstrate maturity, professionalism, and integrity while dealing with customers and internal teams.
Key Performance Indicators (KPIs) Performance will primarily be measured on:
- Monthly revenue/booking target achievement
- Number and value of successful closures
- Lead-to-sale conversion rate
- Qualified-lead-to-closure conversion
- Average deal value
- Follow-up efficiency
- Sales pipeline value and accuracy
- Closure turnaround time
- Revenue generated per month
- Customer experience and post-sale handover quality
- Team performance, where applicable
Experience & Qualification Education: Bachelor's degree in any discipline preferred.
Experience:
- 3–6 years of relevant experience in sales, business development, inside sales, real estate sales, financial services, B2B/B2C sales, or another target-driven sales environment.
- Prior experience in a dedicated closing role will be preferred.
- Experience handling negotiations and high-value customers will be an advantage.
- Prior team-handling experience will be an added advantage.
Language Requirement
Mandatory:
- English — Excellent
- Hindi — Fluent
- Marathi — Fluent
The candidate should be comfortable conducting customer conversations, negotiations, presentations, and follow-ups in all three languages.
Compensation
50,000 – 60,000 per month
Additional performance-based incentives/variable pay may be provided based on the company's compensation structure and achievement of targets.
Work Location
Navi Mumbai, Maharashtra
Why Join Us?
- Performance-driven work environment
- Opportunity to handle meaningful sales responsibility
- Career growth based on performance
- Exposure to high-value customer interactions and negotiations
- Incentive opportunities linked to performance
- Opportunity to grow into a senior sales/leadership position
📌 Closing Manager (Navi Mumbai)
🏢 Govindd Jaidhara
📍 Navi Mumbai