Role Summary:

The RSVP Coordinator will act as the primary point of contact for guest management for various events. This role involves handling guest communication, tracking attendance, and ensuring a seamless experience for attendees from invitation to event day. The ideal candidate will be detail-oriented, possess excellent interpersonal skills, and demonstrate proficiency in managing databases and communications.

Key Responsibilities:

- Guest Communication:

- Handle incoming and outgoing communications with guests via phone, email, and other platforms.

- Address guest inquiries, preferences, and special requests promptly and professionally.

- Invitation Management:

- Coordinate the sending of digital and physical invitations.

- Follow up with guests to confirm attendance (RSVPs).

- Database Management:

- Maintain and update the guest list in real-time.

- Record RSVP statuses, dietary preferences, and other relevant details.

- Event Coordination Support:

- Collaborate with the event team to ensure guest requirements are met during the event.

- Coordinate with hospitality and logistics teams for smooth guest experiences.

- Problem-Solving:

- Resolve any guest-related concerns or issues leading up to and during the event.

- Offer solutions for last-minute changes or unforeseen challenges.





- Reporting and Feedback:

- Prepare RSVP and attendance reports for the client and event team.

- Gather post-event feedback from guests to enhance future event planning.

Skills and Qualifications:

- Bachelor’s degree in Event Management, Communication, or related fields (preferred).

- 2+ years of experience in guest management or client servicing, preferably in an event management company.

- Proficiency in MS Office, CRM tools, and guest management software.

- Solid verbal and written communication skills.

- Ability to multitask, work under pressure, and meet tight deadlines.

- Excellent organizational and interpersonal skills.

- Attention to detail and problem-solving abilities.

Preferred Qualifications:

- Experience in managing high-profile events or weddings.

- Knowledge of event management tools like Event or Eventbrite.

- Familiarity with etiquette and protocol for diverse client demographics.

Work Environment:

- Flexibility to work evenings, weekends, and holidays as per event schedules.

- Hybrid working arrangements depending on client meetings and event needs.

Pay: ₹500,000.00 - ₹600,000.00 per year

Work Location: In person

📌 Client Servicing- Events (Mumbai City)
🏢 Adya Services
📍 Mumbai City