Position: Client Experience & Business Development Partner

Location: Pune, SB Road (In office)

Company: The Murphy Studio

About Us

At The Murphy Studio, we craft bespoke design and production experiences for a global clientele. Our work blends artistry, innovation, and meticulous execution to deliver projects that embody elegance and precision. We pride ourselves on being more than just a design studio - we are curators of luxury experiences.

Role Overview-

We are looking for a dynamic Client Experience & Business Development Partner to serve as the bridge between our prospective clients, existing clients, and creative teams.

This role combines client relationship management, business development, sales conversions, and project coordination. You will be responsible for nurturing client inquiries, converting opportunities into confirmed projects, and ensuring a seamless transition from the initial conversation through project execution.

If you are confident with clients, naturally persuasive, highly organized, and enjoy working in a fast-paced creative environment, this role is for you.

Key Responsibilities

- Act as a key point of contact for prospective and existing clients, ensuring a polished and personalized client experience.
- Understand client requirements and present relevant Murphy Studio services and offerings.
- Proactively follow up with prospective clients and work towards converting inquiries into confirmed business.
- Build and maintain robust client relationships through timely, professional, and thoughtful communication.
- Prepare and share proposals, quotations, and relevant project information with prospective clients.




- Identify opportunities for additional services and explore potential upselling based on client requirements.
- Maintain accurate records of inquiries, follow-ups, conversions, and client communication.
- Coordinate with design and production teams to ensure client requirements are clearly understood and translated into project deliverables.
- Manage project timelines, schedules, milestones, and client expectations.
- Provide accurate ETAs, progress updates, and timely communication to clients.
- Proactively track project status, follow up with internal teams, flag bottlenecks, and drive timely resolutions.
- Manage client feedback and revisions with tact and professionalism, balancing creative expectations with project feasibility.
- Maintain project documentation, meeting recaps, and follow-up communications.
- Ensure a smooth handover from business development and conversion to project execution.
- Contribute to improving the overall client journey and identifying opportunities for stronger client engagement and business growth.

Requirements
- 1–3 years of experience in client servicing, business development, project coordination, account management, or a similar client-facing role.
- Experience in a creative, design, luxury, fashion, wedding,



or production environment is preferred.
- Strong communication, presentation, negotiation, and interpersonal skills.
- Comfortable handling client inquiries, follow-ups, and conversion-oriented conversations.
- Highly organized, proactive, detail-oriented, and capable of managing multiple projects and priorities.
- Ability to manage client expectations while balancing creative requirements, timelines, and project feasibility.
- A polished, confident, empathetic, and solution-oriented approach to client interactions.
- Interest in design, luxury experiences, weddings, or creative industries is a plus.

What We Offer
- Opportunity to work on prestigious luxury design projects.
- Exposure to client experience, business development, and creative project management.
- A creative, collaborative, and inspiring studio environment.
- Growth opportunities in client relationships, business development, and creative operations.

If you enjoy building meaningful client relationships, converting opportunities into successful projects, and working closely with creative teams to deliver exceptional experiences, we’d love to hear from you. Apply at: [email protected]

Job Type: Full-time

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person Job Type: Full-time

Pay: ₹240,000.00 - ₹350,000.00 per year

Ability to commute/relocate

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

📌 Client Experience & Business Development Partner (Pune)
🏢 The Murphy Studio
📍 Pune