Client Communication & Administration ExecutivenLocation: South Delhi, India

nWork Mode: Work from Office

nShift: UK Working Hours

nHead Office: London, UK

nIndustry: Luxury Fashion

About the RolenWe are looking for a highly organised, confident and detail-oriented Client Communication & Administration Executive to join our team in South Delhi and support the day-to-day client communication and administrative operations of a UK-based fashion brand.

nThis is a client-facing role suited to someone with excellent written and verbal communication skills, strong attention to detail and the ability to manage multiple tasks in a fast-paced fashion environment.

nYou will work closely with our London head office, clients, agents, suppliers and internal teams, ensuring communication is professional, timely and well organised.

Key Responsibilitiesn

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- Manage day-to-day communication with international clients, agents and business partners via email, phone and other communication channels.
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- Draft, proofread and respond to professional client correspondence.
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- Coordinate client appointments, meetings, showroom visits and follow-ups.
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- Maintain accurate client and contact records and ensure information is kept up to date.
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- Assist with order-related administration, quotations, invoices, samples and other client documentation.
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- Coordinate internally with sales, production, logistics and other departments to ensure client requests are followed through.
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- Follow up on outstanding client queries, approvals, payments, samples and deliveries.
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- Prepare reports, spreadsheets, presentations and other administrative documents as required.
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- Maintain organised digital records and documentation.
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- Support the London head office with general administrative and coordination requirements.
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- Assist with showroom, collection and seasonal sales activities when required.
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- Ensure all client interactions reflect the professionalism and standards of a premium international fashion brand.
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Candidate Profilenn
- 2–5 years of experience in client servicing, administration, customer relations, fashion, luxury, retail or a similar setting.
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- Excellent written and spoken English.
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- Strong email and business communication skills.
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- Highly organised with excellent attention to detail.
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- Confident communicating with international clients and senior stakeholders.
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- Ability to prioritise and manage multiple tasks simultaneously.
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- Proficient in Microsoft Office, particularly Excel, Word and Outlook.
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- Comfortable working with CRM systems and digital communication tools.
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- Professional, proactive and solution-oriented approach.
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- Previous experience working with a UK or international company will be an advantage.
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- Fashion or luxury industry experience is preferred but not essential.
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📌 Client Communication - Luxury Fashion (New Delhi)
🏢 Cashmere Group
📍 New Delhi