- Success Metrics: Collaborate to define success metrics and operationalize operational rigor to track, manage progress towards goals.

- Establish engineering and operational excellence and drive AI transformation across the organization.

- Establish Financial and site operations governance:

- Site governance: Own and establish metrics and goals across people and site operational metrics and establish weekly, monthly and quarterly reviews and executive updates.

- Financial governance: Collaborate with the finance leadership to establish financial controls and operationalize compliance.

- return on investment Analysis: Develop standardized tracking for the business impact of our investments, providing the GM and team members with a clear "Value-per-Dollar" view of our cloud and platform spend.

- Technical Program Management:
- Own the responsibility to define the TPM org with explicit expectations, ways of working, culture and hiring bar, demonstrating standard methodologies.

- Accountable to project management and deliver impact: Own and drive various large and sophisticated technical projects spanning cross organization and cross geographies. Own and drive various initiatives for continuous upskilling and AI transformation in what we do and how we do.

- Operational Excellence &
- Reliability

- Value Stream Mapping: Apply Lean methodologies to visualize our engineering workflows. You will proactively detect bottlenecks, identify "waste" in our processes, and implement systemic fixes to increase engineering velocity.

- Engineering/Product Excellence: Collaborate with team members to establish common standards for engineering and operational excellence, including roadmap and project management,



establish mechanisms to ensure the team is operating with high bar and as a one integrated eBay team.

- Incident Analytics &

- Post-Mortems: Design and implement a rigorous framework for post-incident review and operational hardening. You will translate technical failures into structural process improvements, ensuring MTTR/MMTD trends toward organizational goals.

- The "Pareto"

- Lens: Use data to diagnose organizational friction. You will identify the "vital few" issues (20%) that are responsible for the majority (80%) of the drag on our teams and implement plans to clear them.

- Data Mastery &

- AI Acceleration

- AI-Native Operations: Leverage AI capabilities and LLMs to move at a 10x pace. You will use AI to analyze large datasets, synthesize complex briefings, and automate the operational overhead of the VP's office.

- Data Munging &

- Reporting: You are a "Spreadsheet Architect."
- You will create complex, multi-source spreadsheets to munge data into standardized tracking systems for Monthly and Quarterly Business Reviews (MBR/QBR).

- Automated Reporting: Build the machine that reports on the metrics that matter, ensuring the VP has immediate, self-service insight into organizational health.

- Executive Synthesis &

- Translation

- Technical Translation: You possess the rare ability to simplify "deep-stack" engineering concepts (Cloud, Frameworks, Infrastructure) into strategic business narratives for non-technical executives.

- High-Fidelity Artifacts: Whether it is a Board-level slide deck, a complex financial graph, or a concise strategy document, your output is "camera-ready" and drives immediate executive decision-making.

📌 Chief of Staff (Bengaluru)
🏢 WhiteSlips Job Management Consultants
📍 Bengaluru