Hiring | Customer Support Executive International Chat Process (E-commerce Seller Support)**

Be a part of something new!

Transcom India is expanding with an exciting new project, and we're looking for passionate, customer-focused professionals to join our growing team in Pune.

If you're ready to build your career with a global customer experience leader, we'd love to hear from you!

Location: Pune

Role: Customer Support Executive – International Chat Process (E-commerce Seller Support)

CTC: Up to 32,000

Cab Facility Available

Rotational Shifts

5.5 Days Working

Interview Mode: face to face

Key Responsibilities

Deliver exceptional support to sellers through chat interactions Resolve queries related to orders, payments, deliveries, returns, and account management

Ensure a seamless seller experience while maintaining quality and productivity standards

Meet defined service levels and performance metrics





Eligibility

Minimum 1 year of experience in an International Voice & Chat Process Seller Support experience is mandatory (from any industry/domain)

Excellent written and verbal communication skills

Strong customer service, problem-solving, and interpersonal skills

Undergraduate and Graduate candidates are welcome to apply

Why Join Transcom?

Opportunity to work on a newly launched global E-commerce project Competitive salary package of up to 32,000 CTC

Growth opportunities and learning opportunities

Collaborative and inclusive work environment

Company-provided cab facility

Interested candidates can connect on (phone hidden) or share updated resume's on [email protected]

📌 Chat Support Executive (Pune)
🏢 Transcom
📍 Pune