Key Responsibilities

1. Business Strategy & Leadership

- Develop and execute the company's short-term and long-term business strategy.
- Lead the organisation towards sustainable revenue and profitability growth.
- Identify new business opportunities, markets, partnerships and revenue streams.
- Present business plans, performance reports and growth strategies to the Board/Management.
- Build a solid performance-driven organisational culture.

2. P&L; & Financial Management

- Own complete P&L; responsibility for the pharmacy retail business.
- Drive revenue growth, gross margins, EBITDA and overall profitability.
- Monitor store-level profitability and operating costs.
- Develop annual budgets, business plans and financial targets.
- Ensure robust working-capital and inventory management.

3. Pharmacy Retail Operations

- Oversee operations across all pharmacies, stores, warehouses and distribution centres.
- Establish operational standards, SOPs and performance metrics.
- Improve store productivity, customer service and operational efficiency.
- Monitor prescription fulfilment, OTC sales, wellness and healthcare product categories.
- Ensure consistent customer experience across all locations.

4. Pharmacy Compliance & Regulatory Management

- Ensure compliance with applicable Drugs & Cosmetics regulations, Pharmacy Act, State Drug Control requirements and other healthcare/pharmacy regulations.
- Maintain proper licensing, documentation and audit systems.
- Ensure appropriate handling, storage and dispensing of medicines.




- Establish strong controls for scheduled/controlled medicines and prescription compliance.
- Work closely with qualified pharmacists and regulatory teams.

5. Procurement & Supply Chain

- Lead strategic procurement and vendor management.
- Negotiate commercial terms with pharmaceutical companies, distributors and suppliers.
- Optimise inventory levels and reduce stock-outs, expiries and dead inventory.
- Strengthen warehousing, logistics and distribution systems.
- Develop efficient demand forecasting and replenishment processes.

6. Business Expansion

- Develop and execute the company's store expansion strategy.
- Identify new markets, locations and commercial opportunities.
- Evaluate store feasibility, location economics and ROI.
- Lead new store launches and ensure achievement of ramp-up targets.
- Explore franchise, partnership and acquisition opportunities where appropriate.

7. Digital & Omnichannel Growth

- Drive online pharmacy, mobile app, e-commerce and home-delivery initiatives.
- Integrate offline stores with digital channels to create an omnichannel customer experience.
- Leverage technology, analytics and automation to improve operational efficiency.
- Develop customer loyalty, CRM and data-driven sales strategies.

8. Sales & Customer Growth

- Drive prescription, OTC, wellness, personal care and healthcare category growth.
- Develop pricing, promotions and customer retention strategies.
- Improve customer acquisition and lifetime value.
- Track store-wise sales, footfall, conversion, average transaction value and other KPIs.

Pay: ₹5,000,000.00 - ₹6,000,000.00 per year

Work Location: In person

📌 CEO -pharmacy retail chain (Hyderabad)
🏢 TRADE SYNDICATE
📍 Hyderabad