20 Sep
|
Altruist Technologies
|
Bengaluru
20 Sep
Altruist Technologies
Bengaluru
Customer Support Executive
Job Type: Full-time
Experience: 0–2years
Location: GB Palaya Bengaluru
Salary: 16,000 - 20,000
Role Overview
We are looking for a friendly and customer-focused Customer Support Executive to handle customer queries, resolve issues, and ensure a positive customer experience.
Key Responsibilities
- Respond to customer queries through phone, email, chat, and other channels.
- Understand customer concerns and provide accurate solutions.
- Resolve complaints professionally and within defined timelines.
- Maintain customer records and update support tickets.
- Requirements
- Positive verbal and written communication skills.
- Customer-oriented attitude and patience.
- Basic computer and MS Office skills.
- Ability to multitask and handle different customer queries.
- Good problem-solving and interpersonal skills.
- Freshers can apply; customer support experience is a plus.
- Preferred Skills
- English communication.
What We Offer
- Competitive salary.
- Training and onboarding support.
- Career growth opportunities.
- Supportive work environment.
- Performance-based incentives, if applicable.
- Knowledge of CRM/helpdesk tools.
- Experience with email and chat support.
- Ability to work in shifts, if required.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Business Associate (Bengaluru)
🏢 Altruist Technologies
📍 Bengaluru