Position: Branch Manager

Industry: Education / EdTech

Employment Type: Full-Time

Experience: 5+ Years

Location: JP Nagar, Bangalore

Job Summary

We are looking for an experienced and result-oriented Branch Manager to manage the overall operations, business development, sales, team performance, and growth of the branch. The candidate will be responsible for achieving branch targets, managing the team, improving student enrolments, and ensuring smooth day-to-day operations.

Key Responsibilities

- Manage the overall branch operations and daily activities.
- Drive student admissions, revenue, and business growth as per targets.
- Develop and implement strategies for lead generation, conversion, and enrolment.
- Monitor and improve the performance of the sales and operations team.
- Set individual and team targets and track performance regularly.
- Handle customer/student enquiries and ensure a high level of customer satisfaction.
- Build and maintain relationships with students, parents, corporate clients, and other stakeholders.
- Coordinate with the HR, Academic, Marketing, and Technical teams for smooth branch operations.
- Monitor branch expenses, resources, attendance, and overall productivity.
- Conduct regular team meetings and performance reviews.
- Identify business opportunities and implement local marketing initiatives.
- Ensure proper follow-up on leads and maintain accurate sales/CRM records.
- Handle customer escalations and resolve issues promptly.
- Prepare and submit regular branch performance and business reports to management.
- Ensure compliance with company policies,



processes, and standards.
- Take ownership of branch targets and contribute to the overall growth of the organization.

Required Skills
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Strong sales, negotiation, and business development skills.
- Target-oriented and result-driven approach.
- Good decision-making and problem-solving abilities.
- Ability to manage multiple activities and priorities.
- Strong knowledge of CRM, MS Office, and reporting tools.
- Ability to work independently and take ownership of branch performance.

Qualifications & Experience
- Bachelor's degree in Business Administration, Management, Marketing, or a related field.
- Minimum 5+ years of relevant experience in branch management, sales, business development, or the education/EdTech sector.
- Experience in managing a team and achieving business targets will be an advantage.

Key Performance Areas (KPIs)
- Branch revenue and business targets
- Student enrolment and conversion
- Lead generation and follow-up
- Team productivity and performance
- Customer satisfaction
- Branch operational efficiency
- Employee retention and team development
- Overall branch growth

Pay: ₹35,000.00 - ₹55,000.00 per month

Perks

- Commuter assistance
- Leave encashment
- Paid sick time
- Paid time off

Education:
- Bachelor's (Required)

Experience:
- sales: 5 years (Required)

Language:
- Kannada (Required)
- English (Required)

Location:
- JP Nagar, Bengaluru, Karnataka (Required)

Work Location: In person

📌 Branch Manager (J. P. Nagar)
🏢 HOC
📍 J. P. Nagar