We are looking for an experienced IBM BPM / IBM Business Automation Workflow (BAW) Production Support Engineer responsible for the administration, maintenance, monitoring, performance optimization, and operational support of IBM BPM/BAW platforms in a 24x7 production environment.
Total Experience : 7-14 years
Key Responsibilities :
- Robust hands-on experience with IBM BPM / IBM Business Automation Workflow (BAW) administration and production support.
- Experience in installation, configuration, administration, patching, upgrades, and troubleshooting of IBM BPM/BAW environments.
- Knowledge of WebSphere Application Server (WAS) administration and troubleshooting.
- Experience with performance monitoring and tuning of BPM/BAW environments.
- Strong troubleshooting and log-analysis skills.
- Experience working with IBM/OEM support and PMR management.
- Good understanding of High Availability (HA), Disaster Recovery (DR),
backup/restore, replication, switchover, and failback processes.
- Working knowledge of databases used with BPM/BAW environments, preferably DB2 or Oracle.
- Knowledge of Linux/Unix administration and basic shell scripting.
Operational & Process Skills :
- Strong experience in 24x7 production support and on-call operations.
- Good understanding of Incident, Problem, Change, and Service Request Management.
- Ability to handle P1/P2 critical production incidents and coordinate multiple technical teams during major incidents.
Education :
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
- Relevant IBM BPM/BAW or WebSphere certifications would be an advantage.
📌 BPM Administrator - Production Support (India)
🏢 Renovision Automation Services
📍 India
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