Position Overview The Assistant Manager - TQM will drive continuous improvement and quality excellence across all functions through structured implementation of TQM methodologies, KPI frameworks, and lean principles. This role bridges organizational quality objectives with operational execution, overseeing systems, teams, and programs that ensure compliance, efficiency, and sustainable quality improvements.

Key Responsibilities

TQM Framework & KPI Development

Establish and monitor Key Performance Indicators (KPIs) for different functions to track quality and operational metrics

Design and implement frameworks for Rewards & Recognition programs for Kaizen and QCC initiatives

Coordinate Deming examination processes and requisite documentation

Training & Capability Building

Conduct training and hands-on coaching on Quality Circles (QCC) and Lean Six Sigma Yellow Belt projects

Facilitate and coordinate Lean Six Sigma certification programs across the company

Plan and facilitate external TQM expert consultations with plants and head office functions

Operational Implementation & Audits

Lead Daily Work Management implementation and conduct progress audits

Execute 5S implementation programs across manufacturing plants, R&D;, and head office; monitor compliance through audits

Oversee TQM Steering Council Reviews and prepare executive reports on TQM progress

Quality Management & Process Optimization





Direct QMS implementation and maintenance across the production lifecycle

Identify process bottlenecks and lead initiatives to maximize efficiency and minimize waste

Spearhead Corrective and Preventive Actions (CAPA) and Failure Mode & Effects Analysis (FMEA)

Ensure compliance with international apparel industry standards and regulatory requirements

Design systems for production traceability and streamlined operational workflows

Leadership & Oversight

Supervise quality assurance teams and enforce quality protocols across raw materials to finished goods

Drive organizational change and build cross-functional collaboration on continuous improvement initiatives

Required Qualifications

Experience: 8+ years of professional experience in TQM, Quality Assurance, or Operations within apparel/garment manufacturing

Technical Expertise: Proficiency in lean manufacturing tools (5S, Kaizen, Daily Work Management), Lean Six Sigma methodologies, ISO standards, and quality analysis tools (CAPA, FMEA)

Leadership: Proven ability to manage teams, facilitate group training, and drive continuous improvement culture

Analytical Skills: Robust capability to interpret production data and derive actionable insights for cost reduction and quality improvement

Communication: Excellent interpersonal and presentation skills to collaborate across departments and influence all levels of management

📌 Assistant Manager - TQM ( Total Quality Management) (Bengaluru)
🏢 Fortune Resources
📍 Bengaluru