Jio is actively looking to hire candidates for the position Area Service In charge.

Key requirements are 1. Graduation and Diploma in Engineering stream. 2.

Experience of 6-10 years in After sales service.

1. Candidate is responsible for resource planning, recruitment and deployment.

- Partner lifecycle management
- Ensure onboarding quality and take accountability of service deliverables
- Ensure adequate manpower availability
- Monitor daily performance and motivate team and provide proper training
- Visit partners, markets as required
- Gather customer feedback and mentor and counsel manpower
- Motivate partners for timely targets
- Handle escalations and ensure satisfaction
- Coordinate with Sales, Service, Network, Finance teams
- Participate in various Business Activities as required Skill sets: 1. Relationship management
- Delegation skills
- Team management
- Diversity management

5.

Problem

Solving skills

6.

Experience in area/zone for DTH Industry / Device Operations

- Geography knowledge
- Domain knowledge of DTH / Cable / Telecom/ Devices
- Understanding of business training requirements

📌 Area Service Incharge (Kolkata)
🏢 JIO
📍 Kolkata