Role & responsibilities

- Assist passengers with reservations, ticketing, and flight schedule inquiries

- Check-in passengers, issue boarding passes, and handle baggage processing

- Inform passengers of flight delays, cancellations, and gate changes

- Provide exceptional customer service to passengers and address their concerns

- Assist passengers with special needs, including helping those needing wheelchair assistance

- Make public announcements regarding flight activity at the gate or in the terminal

- Process and monitor upgrades and standby lists

- Handle cash and credit transactions for ticket purchases and airline fees

- Adhere to all airline and airport regulations and guidelines for safety and security

Responsibilities





- Book and sell airline tickets to passengers

- Check in passengers, luggage, and issue boarding passes

- Answer inquiries regarding flight schedules, fares, and other questions relevant to travel

- Assist passengers with special needs, including elderly individuals and families with children

- Ensure all passengers have valid identification and travel documents

- Handle customer complaints professionally

- Provide timely information to passengers in case of delays or changes in flight schedule

📌 Air Ticketing Executive (Jalandhar)
🏢 Sehdev Travel
📍 Jalandhar