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Student Enquiry

Management

- Handle enquiries received through phone, email, website, walk-ins, and other channels.

- Provide accurate information about the school, curriculum, facilities, fees, transport, activities, and admission process.

- Maintain a record of all prospective student enquiries.

- Follow up with parents regularly until the admission decision is completed.

1. Parent Counselling

- Understand the parents requirements and expectations.

- Explain the school’s academic approach, culture, facilities, and policies.

- Guide parents regarding suitable classes, eligibility, admission criteria, and timelines.

- Address parent queries professionally and patiently.

- Build a positive relationship with prospective parents.

1. Campus Visits

- Coordinate and conduct campus tours for prospective parents.

- Ensure visitors receive a skilled and welcoming experience.

- Coordinate with the Principal, academic team, or concerned departments when parents require detailed information.





- Record campus-visit details and follow-up actions.

1. Admission Process Management

- Explain the complete admission procedure to parents.

- Provide application forms and required-document checklists.

- Verify submitted documents for completeness.

- Coordinate entrance tests, assessments, interviews, and interactions.

- Track every applicant from enquiry to admission confirmation.

- Ensure admission-related documentation is completed accurately.

1. Lead Follow-up & Conversion

- Maintain a daily/weekly follow-up schedule for prospective parents.

- Categorize leads such as New Enquiry, Contacted, Visit Scheduled, Assessment Pending, Selected, Fee Pending, Admitted, Not Interested, etc.

- Follow up with parents who have not completed the admission process.

- Identify reasons for delayed or lost admissions and report them to management.

📌 Admission Counsellor (Hyderabad)
🏢 The Creek Planet School-Venus Campus
📍 Hyderabad