Admin Cum Telecaller

Job Type: Full time

Experience: 1–3 Years

Location: Hyderabad, Telangana

Department: Administration / Customer Support

Job Summary

We are looking for a responsible and enthusiastic Admin Cum Telecaller to handle day-to-day administrative activities, customer calls, follow-ups, and office coordination. The ideal candidate should have good communication skills, basic computer knowledge, and the ability to manage multiple tasks efficiently.

Key Responsibilities

- Handle incoming and outgoing customer calls professionally.
- Make follow-up calls to customers, leads, and business enquiries.
- Explain products/services clearly and respond to customer queries.
- Maintain customer and lead databases with accurate information.
- Follow up on enquiries and convert potential leads into customers.
- Manage daily office administrative activities.
- Maintain files, records, documents, and office registers.
- Prepare basic reports, follow-up sheets, and daily activity reports.
- Coordinate with internal teams for customer requirements and order-related information.
- Handle WhatsApp messages, emails, and customer enquiries.
- Schedule appointments, meetings, and follow-ups when required.
- Support billing, documentation, and basic data-entry activities.
- Coordinate with delivery, sales, and other teams whenever required.




- Ensure the office is organized and administrative work is completed on time.
- Perform other office and coordination duties assigned by management.
- Book flights, buses, hotels, and other travel arrangements based on management’s travel requirements and schedules.

Requirements
- Good verbal and written communication skills.
- Basic knowledge of MS Office / Excel / Google Sheets.
- Comfortable making customer calls and follow-ups.
- Good organizational and time-management skills.
- Positive attitude and willingness to learn.
- Ability to handle multiple responsibilities.
- Previous experience in administration, telecalling, customer support, or sales coordination will be an advantage.
- Telugu and English communication skills preferred.

Preferred Skills Telecalling | Customer Follow-up | Administration | MS Excel | Data Entry | WhatsApp Communication | Customer Handling | Office Coordination | Reporting

What We Offer

- Professional and supportive work environment.
- Opportunity to learn administration, customer handling, and business operations.
- Growth opportunities based on performance.

Interested candidates can apply with their updated resume. Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

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