We are hiring experienced and customer-focused professionals for an International Voice Pilot Process with a leading organization.
Position Details
Process International Voice Pilot
Experience:2+ Years
Education:B.Com Graduation Mandatory
Salary:Up to 7.50 Lakhs Per Annum
ShiftUS Night Rotational Shifts
Week Offs:Rotational
Cab Facility One-Way Cab Provided
Work Location - Badshahpurm,Gurugram
Employment Type :Full-Time
Key Responsibilities :
- Handle customer interactions through international voice support.
- Respond to customer queries professionally and provide accurate resolutions.
- Understand customer requirements and ensure timely resolution of issues.
- Maintain high standards of communication, customer service, and process compliance.
- Accurately document customer interactions and update relevant systems.
- Follow process guidelines, quality standards, and company policies.
- Meet defined productivity, quality, and customer satisfaction targets.
- Coordinate with internal teams whenever required to resolve customer concerns.
Candidate Requirements
- B.Com / MBA Finance graduation is mandatory.
- Candidates with 2+ years of experience in international voice/customer service/BPO processes can apply.
- Excellent spoken English and verbal communication skills.
- Comfortable working in US night rotational shifts.
- Willingness to work from the Badshahpur location.
- Candidates should be customer-focused, confident, and professional.
- Ability to work effectively in a target-driven environment.
- Previous experience in an international voice process will be an advantage.
What We Offer
- Salary up to 7.5 LPA
- One-Way Cab Facility
- US Night Rotational Shifts
- Opportunity to work in an international customer service workplace
- Work location: Badshahpur,Gurugram
Apply Now
Interested candidates who meet the above criteria can share their updated resume with the recruitment team.
Note: B.Com/MBA Finacne graduation is mandatory for this requirement.
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