Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.
Key Responsibilities
- Handle customer queries through international chat support.
- Provide accurate information and resolve customer concerns professionally.
- Maintain high-quality written communication with customers.
- Follow company processes, guidelines, and quality standards.
- Document customer interactions and update relevant information.
- Meet defined productivity, quality, and customer-service targets.
Eligibility & Requirements
- Freshers are eligible to apply.
- Good English communication skills are mandatory.
- Robust written English and grammar.
- Good typing speed and accuracy.
- Basic computer knowledge.
- Good problem-solving and customer-handling skills.
- Willingness to work in rotational shifts, including night shifts,
depending on business requirements.
- Candidates should be comfortable communicating with international customers.
What We Offer
- Attractive salary package.
- Training and onboarding support for freshers.
- Opportunity to work with international customers.
- Career growth and learning opportunities.
- Professional and supportive work environment.
- Excellent communication and interpersonal skills
- B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
- Please bring the original physical copy of any of your identification documents for verification.
- Anyone who attended interview before 30 days are not eligible to attend walk-in.
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
📌 Walk-in || Mega walkin For International Chat process (Bengaluru)
🏢 Firstsource
📍 Bengaluru
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