21 Sep
|
Movate Technologies
|
Chennai
21 Sep
Movate Technologies
Chennai
Role & responsibilities
Answer incoming calls (inbound) or make outbound calls to international clients.
Listen to customer issues and provide clear solutions.
Handle billing, accounts, or technical support queries.
Maintain high customer satisfaction scores.
Update customer details and notes accurately in the system software
Preferred candidate profile
Minimum 6 Months of international BPO / voice process experience / Customer support is strongly preferred.
Clear, fluent, and neutral or near-neutral accent with robust listening comprehension.
Empathy, patience, and the ability to de-escalate customer concerns quickly.
5 Days working
Rotational Night Shift
2-Rotational Off
📌 Walk-in || Customer Support Executive (Chennai)
🏢 Movate Technologies
📍 Chennai