21 Sep
|
Firstsource
|
Bengaluru
21 Sep
Firstsource
Bengaluru
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.
We are hiring Customer Support Executives for an International UK Voice Process. Freshers are eligible to apply. Candidates with strong English communication skills, a confident personality, and a customer-focused approach are encouraged to apply.
Key Responsibilities
- Handle customer calls from the UK and provide professional assistance.
- Understand customer queries and resolve issues efficiently.
- Communicate clearly and confidently in English.
- Maintain a professional and customer-friendly tone throughout the call.
- Follow company policies, processes, and quality standards.
- Accurately document customer interactions.
- Meet assigned performance, quality, and productivity targets.
Eligibility & Requirements
- Freshers are eligible to apply.
- Valuable English communication is mandatory.
- Excellent verbal communication and active listening skills.
- Clear pronunciation and confidence in speaking English.
- Basic computer knowledge.
- Good customer-handling and problem-solving skills.
- Comfortable working in UK/rotational shifts, including night shifts.
- Willingness to work in a target-oriented environment.
Salary & Incentives
- Competitive fixed salary
- Performance-based incentives
- Additional earning opportunities based on individual performance
- Training and career development opportunities
Why Join Us?
- Work with UK customers in an international voice process.
- Freshers-friendly opportunity.
- Attractive performance-based incentives.
- Professional training and development.
- Growth opportunities within the organization.
- Excellent communication and interpersonal skills
- B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
- Please bring the original physical copy of any of your identification documents for verification.
- Anyone who attended interview before 30 days are not eligible to attend walk-in.
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
📌 Walk-in || Mega walkin -International voice Support (Bengaluru)
🏢 Firstsource
📍 Bengaluru