21 Sep
|
Naukri E-hire Campaign
|
Gurugram
21 Sep
Naukri E-hire Campaign
Gurugram
Roles and Responsibilities :
- Handle customer inquiries, resolve issues, and provide solutions via phone calls.
- Process transactions, update records, and maintain accurate documentation.
- Provide excellent customer service by being courteous, empathetic, and professional.
- Meet performance targets for quality metrics such as first-call resolution rate.
Job Requirements :
- Good English communication skills (spoken) with a neutral accent.
- Fresh graduate or 0-1 year of experience in BPO customer service industry.
- Ability to work on night shifts (rotational).
- Solid attention to detail with accuracy in processing tasks.
📌 Customer Service Executive (Gurugram)
🏢 Naukri E-hire Campaign
📍 Gurugram