Client Care Associate / Recruitment Associate (US Home Care BPO)

Location: Darul Shifa / Noor Khan bazar, Hyderabad (Work from Office only)
Employment Type: Full-time
Shift: US Shift (Night Shift)
Salary: 22,000 - 25,000 per month

Who We Are:

We exclusively serve the US Home Care Industry, in verticals that can be outsourced, like Scheduling, Customer Service, HR, Recruitment, Payroll / Billing, Analytics, etc.

About the Role:

We are hiring enthusiastic and motivated graduates to join our growing BPO team supporting the US Home Care industry. This is an excellent opportunity for fresh graduates and early-career professionals who have strong English communication skills and are looking to build a career in an international business environment.

Selected candidates will be placed in one of the following roles based on business requirements and their strengths:

Client Care Associate

- Communicate with clients, caregivers, and internal teams in the United States.
- Handle inbound and outbound calls professionally.
- Coordinate schedules and resolve service-related queries.
- Maintain accurate documentation and update internal systems.
- Deliver exceptional customer service while adhering to quality standards.

Recruitment Associate

- Source and screen candidates for caregiver positions.
- Conduct telephonic interviews and evaluate applicants.
- Coordinate interview schedules and onboarding activities.
- Maintain recruitment databases and documentation.
- Collaborate with the recruitment team to achieve hiring targets.

Eligibility:

- Bachelor's degree in any discipline.
- Freshers are welcome to apply.




- Candidates with prior BPO, customer service, recruitment, healthcare, or international voice process experience will be given preference.
- Strong academic performance is preferred.

Required Skills:

- Excellent spoken and written English (mandatory).
- Must showcase maturity, punctuality and professionalism.
- Transparent pronunciation and confident communication.
- Good interpersonal and listening skills.
- Basic computer proficiency (MS Office, email, internet).
- Good typing speed.
- Strong problem-solving ability and attention to detail.
- Willingness to learn and adapt in a fast-paced environment.
- Professional attitude with a customer-first mindset.

Work Schedule

- Primarily US shift (night shift).
- 9hr shifts / 5 day week.
- Candidates must be flexible to work on different schedules and days based on client requirements.

Compensation & Benefits

- Monthly salary: 22,000 - 25,000 (based on skills, qualifications, and experience).
- Performance-based growth opportunities.
- Comprehensive training and ongoing learning.
- Exposure to the US home care industry.
- Supportive team environment with clear career progression.

Preferred Profile

- Excellent English fluency is the most important requirement.
- Candidates with previous international voice process or recruitment experience are preferred.
- Immediate joiners are encouraged to apply.

If you are a confident communicator with Strong English skills and are looking to build a rewarding career in an international BPO environment, we would love to hear from you.

Apply now with your updated resume!

📌 Client Care Associate (US Home Care BPO) (Hyderabad)
🏢 Salih Asset Management Solutions
📍 Hyderabad