The Epic ClinDoc Application Analyst supports the mission of OCHIN by configuring and supporting clinical applications within the Epic electronic health record (EHR) software for our Acute Care member clinics. This role consults with members to provide solutions that offer accurate, secure, and productive patient care and provider workflows, medical and billing information for patients providers and clinics, and usage of Epic front desk application and related ancillary services, with a focus on quality outcomes for our member organizations.

Responsibilities

- Perform routine build and configuration in Epic and related products
- Act as Level 2 technical support for many ancillary integrated products. This entails:
- Collecting and resolving issues
- Coordinating with Help Desk on JIRA resolution
- Helping the product owner to put together agendas for vendor calls
- Representing OCHIN on vendor calls from a technical perspective

- Operate alongside the Member Care Team framework, being a key contributor to the overall goals of the team support model
- Serve as internal advisor to other analyst as the lead working sessions with OCHIN members to resolve advanced and complex integration work orders and support issues
- Discuss and provide workflow solutions and ensure understanding of the system through hands on training
- Document build specifications, team processes and complex clinic workflows
- QA complex builds, Service Update (SU) modifications, and other work orders
- Collaborate with members from other OCHIN teams to address integration issues




- Provide elbow support to clinic staff during Go-Lives and Mock clinics as needed
- Lead trainings and workgroups for members
- Mentor, coach, and train less experienced analysts
- Develop and share workflow best practices
- Travel to support new member off-site Go Live software installations as needed.
- Provide support to inpatient clinic staff with the potential need for after-hours
- Assist Project Managers in identifying system capabilities
- Build, design, test and document functionality of current system features
- Provide process improvements within your application or team
- Provide support to inpatient clinic staff with the potential need for after-hours/ on-call support
- Other duties as assigned

Qualifications

- Epic Certification in ClinDoc and Stork is required, as well as build experience.
- Minimum of 3 years of experience in similar or relevant role
- The ideal candidate will have 3-5 years of experience as an Epic Applications Analyst, with a minimum of 2 years of build experience.
- Experience with full-cycle implementation build is highly desired.
- Work history in Healthcare IT is required
- Bachelor s Degree preferred or a combination of college education and 5-7 years of relevant experience
- Intermediate proficiency in Microsoft Excel

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 EPIC CERTIFIED CLINDOC/STORK ANALYST (India)
🏢 Ochin
📍 India