Responsibilities:

- Contact potential customers via telephone to introduce our products/services
- Explain the features and benefits of our offerings to potential customers
- Follow up on leads generated through various channels
- Handle customer inquiries and provide relevant information
- Maintain accurate records of customer interactions and transactions
- Meet daily, weekly, and monthly sales targets
- Build and maintain a positive relationship with customers
- Collaborate with the sales team to identify opportunities for upselling or cross-selling
- Stay updated on product/service knowledge and industry trends
- Provide feedback to the management regarding customer concerns and market trends.

Requirements:

- Proven experience as a Telecaller or similar customer service/sales role




- Excellent communication skills, both verbal and written
- Ability to convince and persuade potential customers
- Strong negotiation and interpersonal skills
- Positive organizational and time management abilities
- Ability to work in a fast-paced environment
- Basic computer skills and familiarity with CRM systems
- High school diploma or equivalent; additional education or certification in sales or marketing is a plus
- Fluent in multiple languages is an advantage
- Positive attitude and willingness to learn and grow within the role.

📌 Telecaller, Presales (Chennai)
🏢 SIGARAM GROUP
📍 Chennai