21 Sep
|
Kia India
|
Kolkata
- Develop skills for living & spreading Kia Values and Behaviors at Kia India Dealer network
- Deliver OJT training for dealer Sales & Service team members
- Need based training based on Customer Complaints
- Understand gaps & train the dealership
- Soft skill & Refresher training on customer etiquette
- Training need evaluation and planning
- Coordination with Regional Field team for training need and planning
- Generation of periodic & regular reports & circulation to field & network
- Management reports generation, Dealer Score Card
- Monthly Reviews templates/ Reviews, Regional Monthly Reports
- Annual Business Plan, MIS & status generation & reporting
- Any other duties expected from the position & requested by respective manager
📌 Training Manager- Customer Experience (Kolkata)
🏢 Kia India
📍 Kolkata