About the job

Company: IDigitalPreneur

Location: Karkardooma, Delhi

Employment Type: Full-Time

Experience: 6 Months+ in Inside Sales, Counselling, Customer Relationship or a similar role

Incentives: Performance-based incentives with earning potential of up to 60,000+

About the Role

We are looking for a confident, empathetic, and customer-focused Sales Consultant who can engage meaningfully with prospective customers, understand their aspirations and requirements, and guide them toward relevant learning opportunities

This is not a traditional hardcore sales or cold-pitching role. The primary responsibility is to have meaningful conversations with customers, understand their background, career goals, challenges, and aspirations, and accurately assess their requirements before inviting them to the most relevant session or program.

The ideal candidate will be a strong listener, effective communicator, and engaging conversationalist who can build trust and understand customer needs rather than relying solely on a scripted sales pitch.

Key Responsibilities

- Connect with prospective customers through outbound calls and initiate meaningful conversations.
- Understand customers' backgrounds, career goals, aspirations, challenges, and expectations.
- Conduct effective customer profiling to identify their needs and requirements.
- Build strong rapport and establish trust throughout customer interactions.
- Ask relevant and insightful questions to assess customer suitability for available sessions and programs.
- Adopt a consultative approach by guiding customers based on their individual requirements rather than following a rigid sales script.
- Identify qualified prospects and invite them to relevant sessions or programs.
- Maintain accurate and up-to-date customer information in the CRM.




- Conduct timely follow-ups with prospects and maintain consistent engagement throughout the process.
- Coordinate with internal teams regarding qualified prospects and session participation.
- Consistently achieve assigned targets related to calling, customer profiling, qualification, and session invitations.
- Ensure a professional, positive, and customer-centric experience throughout every interaction.

What We Are Looking:

- Minimum 6 months of relevant experience in inside sales, counselling, customer service, relationship management or a similar customer-facing role.
- Excellent verbal communication and active listening skills.
- Ability to ask relevant questions and effectively understand customer needs.
- Strong conversational, interpersonal, and relationship-building skills.
- Ability to understand and profile customers rather than simply deliver a product pitch.
- Confidence and professionalism while interacting with diverse customer profiles.
- A consultative and customer-first approach to conversations.
- Ability to handle customer objections, address concerns, and continue conversations professionally.
- A target-oriented mindset with the ability to achieve goals without being overly aggressive or pushy.
- Basic knowledge of CRM systems, customer data management, and follow-up processes is preferred.
- Candidates with experience in education, EdTech, counselling, inside sales, customer engagement, or consultative selling will be preferred.

What You Can Expect

A role where meaningful customer conversations, relationship building, and understanding customer needs are at the heart of the sales process. Youll have the prospect to work in a dynamic environment where your communication and consultative skills directly contribute to customer success and business growth, and earn lucrative incentives.

📌 Business Consultant (New Delhi)
🏢 idigitalpreneur
📍 New Delhi