Role & Responsibilities

- Manage day-to-day travel operations and ensure smooth coordination of bookings and services.
- Coordinate with clients, travel partners, vendors and internal teams to ensure timely execution of travel requirements.
- Coordinate with hotels, transport providers, tour operators and other service partners.
- Monitor booking status, service delivery and resolve operational issues when required.
- Ensure accurate communication of travel details, changes and updates to clients and relevant teams.
- Maintain records of bookings, vendor details, client requirements and operational activities.
- Follow up with vendors and service providers to ensure agreed services are delivered on time.
- Support the team in handling changes, cancellations and other service-related requirements.
- Ensure smooth coordination from booking confirmation through completion of the travel service.





Preferred Candidate Profile

- 2-3 years of experience in travel operations, tourism, hospitality operations or a related role.
- Good understanding of travel bookings, itineraries and service coordination.
- Strong communication and coordination skills.
- Good vendor and client relationship management skills.
- Ability to manage multiple bookings and operational requirements simultaneously.
- Good problem-solving and follow-up skills.
- Comfortable working with MS Office, especially Excel.
- Detail-oriented and organised with the ability to work in a time-sensitive setting.
- Candidates with experience in a travel agency, tour operator or related travel business will be preferred.

📌 Operations Manager (Chennai)
🏢 Express Holidays Global
📍 Chennai