Roles and Responsibilities :

- Manage vendor relationships to ensure seamless execution of projects and services.
- Provide exceptional customer service to clients through effective communication, issue resolution, and proactive problem-solving.
- Collaborate with internal teams to identify opportunities for process improvements and implement changes that enhance overall efficiency.
- Develop solid partnerships with vendors by negotiating contracts, setting expectations, and monitoring performance.

Job Requirements :

- 2-8 years of experience in client onboarding, partner support, or similar roles.
- Strong understanding of e-commerce industry trends and best practices in online marketplace operations.
- Excellent communication skills with ability to build strong relationships with vendors and internal stakeholders.
- Proven track record of successfully managing multiple priorities simultaneously while maintaining attention to detail.

📌 Vendor Support Executive (Mumbai)
🏢 Lumina Datamatics
📍 Mumbai