Lead - Digital Platforms & Consumer Technology/Senior Lead (Pune)

Lead - Digital Platforms & Consumer Technology/Senior Lead (Pune)

21 Sep
|
Bajaj Finance
|
Pune

21 Sep

Bajaj Finance

Pune

Job Summary

Bajaj Finserv Web is a critical component of the company's omnipresence strategy. You will be working with India's largest NBFC's web technology stack, encompassing over 40 business lines and 230+ features, with nearly 500 million traffic and managing over 30,000 webpages. It is an integrated platform offering a portfolio of products covering payments, cards, wallets, loans, deposits, mutual funds, and loans on lifestyle products, ranging from consumer durables to home furnishings. The Technical Architect will lead a major implementation project, collaborating with various POD teams to ensure timely delivery and utilizing technologies like AEM, frontend frameworks, AWS/Azure, and DevOps, while focusing on customer segmentation and personalization.

Duties and Responsibilities

- Technology Architecture and Roadmap: Create a robust Architecture for the new Web Platform looking at non-Functional aspects including Security, Performance, Scalability and Availability
- Lead, Define, maintain, and own platform and solution architecture for the Customer Facing Asset within wider IT Compliance
- Ensure that the roadmap contains the new and yet-to-release features of the core base products like Adobe Experience Manager, Node JS, React JS, Solid JS, AWS, DevOps pipeline, Adobe Target, Adobe and Google Analytics, NewRelic, Akamai and various other frameworks
- Must be able to create a validation framework to measure and report the effectiveness of Architecture
- Must be able to create a culture of industry benchmarking before releasing or opting any new product/framework and be able to define a robust roadmap and evolution of the same with respect to the current and future needs of the One Web Platform
- Collaborate with IT Teams, Marketing teams, Data teams and partners across the organization to create a sustainable and achievable framework for the platform
- Must be able to create a strong understanding of the backend infrastructure and systems while delivering a dynamic, personalized and customer first integrated asset
- Work collaboratively with various partners to define the Security Architecture of platform including Video hosting, Caching, Security feature like DOS
- Executing POCs to validate technology roadmaps, feasibilities & possibilities with scalable solutions which are also versatile, inter-operable, can co-exist in the overall ecosystem and cost effective
- Must create a wholistic Auto Scalable and Highly Available environment across all key components including Node servers, AEM Servers, DAM and other such critical components of the One Web Asset
- Leverage and sponsor innovation work, both through internal incubators and company's external start-up network to create, evaluate, and introduce novel technical capabilities into the platform
- Foster a culture of innovation and engineering excellence across the Enterprise: modern engineering practices, adoption of open source and open standards,



creating a culture of collaboration and efficiency
- Ensure that throughout the year including peak sales season, digital assets continue to perform the best by suggesting robust technology frameworks, right infrastructure, and correct data flow processes
- Analyze data like drop-offs, bounce rate etc. to constantly evaluate and improve process flows and to identify any tool ideas for processes improvements that can be built to attract the online customer
- Partner with Engineering teams across BFL to create an environment that provides an optimal Infrastructure Developer Experience for, from IDE and CI/CD through to IaaS provisioning and Cloud Native Service on-boarding frameworks

Leadership and Team Development

- Leadership and Team development: Add strategic value to processes through competition mapping and best practices adoption
- Leadership and Team development: Scout the technology landscape to ensure adoption of emerging solutions and maintain innovative edge
- Leadership and Team development: Participate in project presentation with project priorities, timelines, quarterly plans, etc. to Vertical Head for sign-off
- Leadership and Team development: Inspire and influence others to think differently, solve problems, and seize opportunities
- Leadership and Team development: Work with cross-functional teams to set and achieve targets for cross-selling
- Leadership and Team development: Determine individual training needs and development plans to build expertise and enhance skills
- Leadership and Team development: Set objectives, conduct reviews, and close appraisal processes for the team as per timelines
- Leadership and Team development: Ensure high employee engagement and morale through right management interventions while ensuring a deep emotional intelligence in approach
- Leadership and Team development: Establish performance expectations and regularly review individual performance of the team
- Leadership and Team development: Identify and create development opportunities for team members to enhance technical knowledge
- Leadership and Team development: Work towards customer business outcomes, ensuring there is a solid connection between delivery activities and business objectives

Professional Experience and Qualification

- 09-12 years of experience in leading Technical Deliveries preferably in Fintech or Ecommerce company
- Must have lead teams in tune to 25+ people across multiple domains and skills
- FinTech or Ecommerce experience is desirable




- In-depth understanding of Adobe Experience Manager and be able to drive a team of developers and architects effectively
- Certified in Adobe Experience Manager or similar tools
- Hands-on skills in technology is a primary requirement, specifically in the following: Adobe Experience Manager, Adobe Analytics, Adobe Target, Launch/DTM, Adobe Campaign, SEO, CDN.
- Strong hands-on experience with mainline programming and scripting languages such as Java
- Hands-on experience with architecting Websites using Adobe Experience Manager.
- Hands-on experience with building and managing release systems, code merging and promotion, and CI/CD workflows and tools.
- Relevant experience with Agile and Scaled Agile frameworks, DevSecOps methodologies & continuous improvement mindset
- A solid understanding of eCommerce and Digital Marketing landscape, sufficiently strong level of business acumen of the domain.
- Understanding of security, risk, and compliance management processes in the context of IT solutions delivery
- Must be able to lead, mentor and guide a team of developers and Architects.

Key Decisions / Dimensions

Following decisions are taken by the role:

- Recommendations on existing architecture of AEM to get it integrated with NODE JS and REACT JS as major architecture component to build optimal solution to handle very high traffic with minimal infra
- Development workflow definition to reduce major gaps and bandwidth challenges
- Onboard and offload Partner and internal resource on basis of POD requirement for deliverables
- Internal and external training program for the freshers and byte employee to build their career as per interest
- Development build checklist for every deployment to maintain hygiene on PROD servers
- API structure and integration approaches to build Mobile and Web App
- Common content across both APP and Web platform to reduce repetitive task and steps
- Product and technology evaluation to meet the business use cases/requirement
- Finance evolution for technology unit within Marketing department
- All decisions towards quality delivery to release quality products

Major Challenges

- Innovative architecture definition which integrates seamlessly with Marketing product suites and tools
- Data driven architecture to utilize user behavioral and transactional data to provide prefer user experience for acquisitions of new users
- New finance products and capabilities understanding to build business driven solutions with collaboration of data and marketing products
- Systems and technologies need to be continuously evolved/ changed within minimum time to manage growing business volumes
- Constant training to byte hires and new joiners for optimum results

Required Qualifications and Experience

- Qualifications: B. Tech - Computer Science and Engineering
- Work Experience: 09-12 years of experience in leading Technical Deliveries preferably in Fintech or Ecommerce company

📌 Lead - Digital Platforms & Consumer Technology/Senior Lead (Pune)
🏢 Bajaj Finance
📍 Pune

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