Steward – Duties & Responsibilities

- Maintain cleanliness and hygiene of the restaurant, kitchen, service areas, and equipment.
- Clean and sanitize tables, chairs, counters, utensils, crockery, and glassware.
- Assist service staff with setting up and clearing tables.
- Wash and polish cutlery, crockery, and glassware as required.
- Support food and beverage service during busy periods.
- Ensure adequate stock of plates, glasses, cutlery, napkins, and other service items.
- Follow food safety, hygiene, and workplace safety standards.
- Dispose of waste properly and maintain cleanliness of garbage areas.
- Assist with receiving, storing, and organizing supplies.
- Report damaged equipment, shortages, spills, or maintenance issues to the supervisor.
- Perform other duties assigned by the Captain or management.

Captain – Duties & Responsibilities

- Supervise daily restaurant/service operations and ensure smooth service.
- Welcome guests and ensure they receive professional and courteous service.
- Allocate tables and coordinate responsibilities among service staff.
- Take and accurately communicate food and beverage orders.
- Ensure correct sequence and timely delivery of food and beverages.
- Monitor guest satisfaction and handle routine complaints professionally.
- Coordinate with the kitchen, bar, stewarding, and other departments.
- Ensure tables and service stations are properly set up before service.
- Check food presentation, portioning, and service standards.
- Ensure billing is accurate and assist guests with payment procedures.
- Train and guide junior service staff.
- Maintain hygiene, grooming, and service standards.
- Monitor inventory of service items and report shortages.
- Assist management in maintaining operational and customer-service standards.

Captain – Duties & Responsibilities

- Supervise Captains, stewards, servers, and other assigned F&B; staff.




- Take responsibility for the overall operation of an assigned restaurant section or outlet.
- Conduct pre-shift briefings and allocate duties to team members.
- Ensure high standards of guest service, food quality, presentation, and hospitality.
- Handle VIP guests and special requests professionally.
- Resolve guest complaints and service issues promptly.
- Coordinate closely with the kitchen, bar, stewarding, front office, and management.
- Monitor table turnover and ensure efficient service during peak hours.
- Check opening and closing procedures and ensure proper handover.
- Monitor staff attendance, grooming, discipline, and performance.
- Assist with staff training and coaching.
- Check stock levels and minimize wastage and breakage.
- Verify bills, discounts, complimentary items, and payment procedures where applicable.
- Prepare or assist with daily operational reports.
- Ensure compliance with hygiene, safety, and company policies.
- Support the Restaurant Manager/Outlet Manager in achieving service and sales targets.

Barista – Duties & Responsibilities

- Prepare and serve coffee, tea, and other hot and cold beverages according to standards.
- Operate espresso machines, grinders, blenders, and other beverage equipment safely.
- Grind coffee beans and maintain correct brewing parameters.
- Prepare espresso, cappuccino, latte, americano, cold coffee, and specialty beverages.
- Maintain consistency in taste, temperature, presentation, and portion size.
- Prepare and serve beverages promptly and courteously.




- Maintain cleanliness and hygiene of the coffee station and equipment.
- Clean and backflush espresso machines and grinders as required.
- Monitor coffee, milk, syrups, cups, and other beverage inventory.
- Store ingredients correctly and check freshness and expiry dates.
- Take customer orders and process payments accurately where required.
- Recommend beverages and explain menu items to guests.
- Handle customer requests and complaints professionally.
- Minimize wastage and follow proper stock-rotation procedures.
- Follow food safety, hygiene, and workplace safety regulations.

Bartender – Duties & Responsibilities

- Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes.
- Prepare cocktails, mocktails, spirits, wine, beer, and other beverages.
- Take beverage orders accurately and provide friendly, skilled service.
- Maintain the bar counter, equipment, glassware, and storage areas in clean condition.
- Check the quality and presentation of drinks before serving.
- Maintain proper stock levels of beverages, mixers, garnishes, ice, and bar supplies.
- Monitor inventory and report shortages or damaged/expired products.
- Follow correct pouring, measuring, and portion-control procedures.
- Operate bar equipment safely and responsibly.
- Handle cash, POS transactions, and billing accurately when required.
- Recommend drinks based on guest preferences and menu offerings.
- Maintain responsible service practices and follow applicable laws and company policies regarding alcohol service.
- Monitor guest behavior and inform supervisors/security when necessary.
- Reduce wastage, breakage, and spillage.
- Complete bar opening, closing, cleaning, and stock-check procedures.
- Coordinate with the kitchen, service team, stewarding, and management for smooth operations.

📌 Barista/ Bartender/ Waiter/ Steward (Ahmedabad)
🏢 Appetite Oasis Restaurants
📍 Ahmedabad