Payroll

- Own end-to-end US payroll processing (semi-monthly) for ~300+ employees across multiple states, with hands-on accountability for accuracy, timeliness, and compliance
- Manage Canadian payroll operations across multiple provinces, including Quebec navigating jurisdiction-specific deductions, tax filing, and regulatory requirements
- Partner with Finance on payroll accounting, GL reconciliation, and audit readiness
- Lead remediation and ongoing maintenance of multi-state payroll tax registrations, including proactive identification and resolution of tax ID gaps in Rippling
- Stay current on federal, state/provincial, and local payroll compliance changes across all operating jurisdictions

Benefits Administration

- Own US benefits program design and administration, including medical, dental, vision, FSA/HSA, 401(k), life, and ancillary lines
- Manage open enrollment end-to-end — plan selection, carrier coordination, employee communications, and system configuration in Rippling
- Lead broker relationship and serve as the primary point of contact for carriers and TPAs
- Ensure ACA compliance, reporting, and filing (1094/1095-C)
- Support Canada benefits strategy in partnership with local HR resources (Pune/India ancillary benefits as applicable)

HRIS — Rippling

- Serve as the system owner and subject matter expert for Rippling across all modules: payroll, perks, PTO, headcount, and integrations
- Own data integrity, configuration, workflows, and role-based access
- Lead HRIS optimization initiatives — building automation, improving self-service, and reducing manual lift across the People team
- Manage Rippling-to-Intacct integration, including issue escalation and resolution with vendor support




- Partner with Finance and IT on system governance, data validation, and current module rollouts

People Operations & Compliance

- Directly manage and develop two People Operations team members — setting priorities, building capability, and creating a high-performing team culture
- Develop and maintain HR policies across US and Canada jurisdictions, ensuring alignment with applicable employment law
- Support BYOD compliance framework, records retention, and HR audit readiness across US, Canada, and India
- Manage unemployment claims, leave administration (FMLA, state leaves, parental), and workers' compensation programs
- Comfortable working US business hours from Pune — this is a firm requirement given the payroll and benefits support model for our North American workforce

What You Bring

- 7+ years in People Operations, HR Operations, or a directly equivalent function — with demonstrated ownership of payroll and benefits, not just advisory support
- Prior experience managing direct reports with a track record of developing team members and driving accountability
- Hands-on payroll processing experience in both the US (multi-state) and Canada (multi-province) — this is a hard requirement
- Deep Rippling expertise; you can configure it, troubleshoot it, and train others on it
- Strong knowledge of US payroll tax compliance, benefits regulations (ACA, ERISA, COBRA), and Canadian payroll and employment standards
- Familiarity with Quebec-specific requirements (Law 25, CNESST, provincial payroll nuances) is a meaningful plus
- Experience operating in a PE-backed, high-growth, or scaling SaaS environment — you know how to move fast with evolving structure

📌 Senior Manager-People Operations (Pune)
🏢 Ramesh Navalmal Jain
📍 Pune