Job Summary

- We are seeking a Client Relationship & Business Development Executive with a pleasing personality and solid communication skills.
- The role combines customer service, client coordination, B2B business development, lead generation, MIS reporting, and office administration.

Responsibilities

- Handle inbound customer calls and understand customer requirements.
- Guide customers and provide accurate information regarding their queries.
- Maintain professional relationships with customers and corporate clients.
- Coordinate with internal teams to ensure smooth customer service.
- Conduct outbound cold calls to generate qualified leads.
- Identify potential corporate clients for B2B business.
- Arrange meetings and follow up with corporate prospects.
- Assist in converting leads into business opportunities.
- Prepare monthly MIS and analyze key business data.
- Maintain records of customer interactions, leads, and follow-ups.
- Handle routine office administration and coordination.
- Update relevant online systems, databases, and records.
- Prepare basic presentations and reports for management.

📌 Client Relationship & Business Development Executive (Mumbai)
🏢 Caliber Organisation
📍 Mumbai